Please read my listings, descriptions and terms carefully before ordering.
• • • EDITABLE TEMPLATE - USING TEMPLETT • • •
Templett is an online software that is used to edit the template/s. Simply edit on your desktop browser. No download of software or fonts required.
First download the instruction sheet from your account. You will then receive an email from Templett shortly after your purchase (your email address that you have used to complete the purchase) to access your template/s. Please check your email spam folder in case the email has landed there). Edit, save and print!
WHAT YOU CAN EDIT
• Text - font, colour, size and placement
• You can add a background (optional)
• Upload your own image
• Add a backside
• PDF or JPG
• With or without bleed
• With or without crop marks
• Multiple cards on US Letter/A4
• • • EDITABLE TEMPLATE PDF - USING ACROBAT READER • • •
Download the software for free here: www.get.adobe.com/reader
Why has the font changed? I haven't done anything to it?
My files are designed to ONLY work using ACROBAT READER on your DESKTOP. If you have opened the file on your smartphone, tablet or even tried editing it directly from your browser on your desktop, it will cause formatting issues and ALL fonts and settings applied in the editable fields will change automatically without you doing anything once you click onto the editable box to starting typing your details.
Can I edit the PDF outside of Adobe Acrobat?
All graphics and designs belong to 3 Eggs Design. Files are password protected, which prevents the opening and altering of the design in other programs outside of Adobe Acrobat. Files are designed to be edited (text only) and printed directly from Adobe Acrobat ONLY.
• • • CUSTOMISED ARTWORK • • •
Can I request changes to the wording on the invitations?
Yes. Minor text alternations will not incur a fee. However, if there is too much text and it affects the existing template, then a fee will be applied. You will be advised if so.
Can I request changes to the font?
Can I request changes to the colours?
Please refer to individual listings. This option is available unless stated.
Can I request changes to the design?
Yes. Only minor changes are allowed and is inclusive of the price.
Can I request a change to the size of the product?
Yes, at an additional cost. Please contact me for price.
Will I see a proof?
Yes. Inclusive of the price you will receive two complimentary proofs, whether they are text or colour changes that do not include changes to the overall design.
How much time does it take from beginning to end?
Once payment is cleared and you have sent us all the information, our turnaround time is 2 – 4 business days per revision (excluding weekends and public holidays).
Can I edit the PDF?
Unfortunately, no. All graphics and designs belong to 3 Eggs Design. Files are non-editable and password protected, which prevents the opening and altering of the design in programs like Adobe Illustrator.
Can I take my files to my local printer to get my invitations printed?
Our files are designed for home printing and will work at most local printers. Our files may not be compatible with all software used by printers, so we cannot guarantee our PDF file will work at all print houses. Please contact us to arrange for an alternative file.
Do you send out samples?
Unfortunately no, due to the nature of our products.
Can I get a refund if I change my mind?
A refund is only issued if artwork has not commenced.
How do I trim my prints?
All you need is a sharp craft cutting knife, a steel ruler and a cutting mat. All our files have trim marks to indicate where you should cut. Simply align your ruler to match up the trim marks and cut. We also provide an instruction sheet when we send out the printed files to you.
Still have questions? No problem, just contact us via the contact form on the website.