terms of service

Last updated 6 April 2016

3 Eggs Design (‘we,’ ‘us,’ ‘our,’ ‘I’, ‘Three Eggs Design’) provides certain services to you through its website located at www.3eggsdesign.com.au (the ‘Site’). By visiting our site, you agree and accept the terms set forth in this policy. 3 Eggs Design cannot and will not be liable for any loss or damage arising from your failure to comply with any provision of our Terms of Service. We may periodically update this policy without specific notice to you.

The Service
3 Eggs Design provides customised printable digital files and digital instant downloads for event invitations and paper goods (‘Stationery,’ ‘Printable,’ ‘Template,’ ‘PDF’ or ‘Card’).

Conditions of Use
You are solely responsible for all text copy and photographs that you provide to us and that it will not infringe, misappropriate, use or disclose without authorisation, or violate any copyright, trade secret right or other intellectual property or property right of any third party. All designs belong to 3 Eggs Design. Unless otherwise specified, you agree not to display, distribute, license, perform, publish, reproduce, duplicate, copy, create derivative works from, modify, sell, resell, exploit, transfer or transmit for any commercial purposes without the prior written permission from 3 Eggs Design. All templates are for personal use only. The designs are the intellectual properties of 3 Eggs Design and are protected by copyright. By using our templates, you agree to be bound by our terms. If you do not agree to our terms, do not purchase or use our templates.

Payments & Sales Tax
Payment is required up front. Design will commence once all wordings are received. All prices are in AUD.

3 Eggs Design is not responsible for custom fees, taxes or other costs that you may be required to pay in your home country. Nor are we responsible for delays at your customs or postal office. Once the package enters your country, any delivery issue is out of our control.

Please carefully review the digital proof. Once it is approved, we will set the artwork up for print. Due to the personalised nature of the product, we are unable to accept returns as time is spent on adjusting the design, layout, colour, sizing and spacing. We encourage you to do a test print to assure you are happy with the design, colour and text before the final printed files are sent to you as colours can vary from screen to screen and printer to printer. Inclusive of the price (excluding favour tags, signs, posters, table cards and name cards) you will receive one complimentary proof to allow minor text or colour changes. Please note this does not include changes to the overall design. Additional proofs will incur a fee per card.

The Product – PDF Digital Files
3 Eggs Design’s digital files are designed for home printing and will work at most local copy centres. Our files are non-editable and password protected, preventing any editing of artwork in programs such as Adobe Illustrator. Our files may not be compatible with all software used by printers, so we cannot guarantee our PDF file will work at all print houses. Please contact us to arrange for an alternative file(s).

Purchases of 3 Eggs Design digital product(s) are non refundable unless artwork has not commenced or been sent to your email address. All digital instant downloads are non refundable. 

3 Eggs Design has a 14 days refund policy on printed goods. Only our regular priced items are eligible for refunds and sale items can't be refunded.